PRIVACY POLICY

Landscaping Sod & Beyond — Landscape Design & Installation Services

Effective Date: March 16, 2026  |  Ocala, Florida

At Landscaping Sod & Beyond, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to our website (landscapingsodbeyond.com), our consultation and estimation process, and our ongoing client relationships.

 

1. About Us

Landscaping Sod & Beyond is a Florida-based landscape design and installation company serving Ocala, Belleview, Lady Lake, The Villages, and surrounding Marion County communities. Our mailing address is P.O. Box 773610, Ocala, FL 34471. We can be reached at (352) 533-7200 or sales@landscapingsodbeyond.com.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal information when you interact with us, including when you:

•       Submit a free estimate or design consultation request via our website
•       Call or email us directly
•       Enter into a Service Agreement or project contract
•       Submit a contact form, review request, or feedback

 

The categories of personal information we may collect include:

•       Full name
•       Residential or commercial property address (for site visit and service delivery)
•       Email address
•       Phone number
•       Project description, scope preferences, and design ideas
•       Payment information (processed securely via third-party payment processors — we do not store full card numbers)
•       Any other information you voluntarily share during consultations or communications

2.2 Information Collected Automatically from Our Website

When you visit landscapingsodbeyond.com, we and our service providers may automatically collect:

•       IP address and approximate location (city/region level)
•       Browser type, version, and device type
•       Pages visited, time on site, and navigation paths
•       Referring website or search terms that led you to us
•       Interaction data with page elements (clicks, scroll depth)

 

This information is collected using cookies, pixel tags, and analytics tools (see Section 7 for details). We use this data to improve our website experience and understand how visitors find us.

2.3 Facebook Pixel

Our website uses the Facebook Pixel provided by Meta Platforms, Inc. This tool allows us to measure the effectiveness of our advertising, understand actions taken on our website, and deliver relevant ads to visitors on Facebook and Instagram. The Facebook Pixel may collect data about your device, browser, and website interactions and transmit it to Meta. For information on how Meta uses this data, please review Meta’s Data Policy at facebook.com/policy.

You can opt out of Facebook ad targeting through your Facebook ad preferences or via the Digital Advertising Alliance’s opt-out tool at optout.aboutads.info.

2.4 Information from Social Media

If you interact with us on Facebook or Instagram (pages @lsandbeyond), social media platform policies govern the data collected through those interactions. We may receive limited information such as your public profile name and the content of messages sent to our business pages.

3. How We Use Your Information

We use the information we collect for the following purposes:

•       To respond to estimate requests and schedule on-site design consultations
•       To prepare and deliver landscape design plans, proposals, and project contracts
•       To perform, manage, and complete landscaping installation projects at your property
•       To process payments and issue invoices
•       To communicate with you about your project, including scheduling, updates, and completion
•       To send follow-up communications after project completion (satisfaction check-ins, care tips)
•       To send marketing and promotional communications about our services (you may opt out at any time)
•       To improve our website content, user experience, and advertising effectiveness
•       To comply with applicable Florida and federal legal obligations
•       To resolve disputes, enforce our agreements, and protect our rights

 

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Legal Basis for Processing

We process your personal information on the following lawful grounds under applicable law:

•       Contract performance — processing necessary to fulfill a project engagement or respond to a service request you initiated
•       Legitimate business interests — operating and growing our business, improving our website, advertising our services, and preventing fraud
•       Legal compliance — meeting our obligations under the Florida Information Protection Act (FIPA), Chapter 501.171, Florida Statutes, and other applicable laws
•       Consent — for marketing communications and non-essential cookies (where consent is required)

5. Sharing Your Information

Landscaping Sod & Beyond does not sell your personal information. We may share information in the following limited circumstances:

5.1 Service Providers & Subcontractors

We work with trusted third parties who support our operations, including:

•       Installation subcontractors (who may need your address and project details to perform work)
•       Material and plant suppliers (limited to delivery address and order details)
•       Payment processors (for secure billing transactions)
•       CRM, email, and website software providers
•       Digital advertising platforms (Meta/Facebook, Google) for targeted marketing

 

All service providers are contractually required to handle your information securely and only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information where required by applicable law, regulation, subpoena, court order, or governmental authority, or where we believe disclosure is necessary to protect the rights, property, or safety of Landscaping Sod & Beyond, our clients, or the public.

5.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or restructuring of Landscaping Sod & Beyond, your personal information may be transferred as part of that transaction. We will notify affected clients of any material changes and any choices available to them.

5.4 With Your Consent

We may share your information for other purposes with your explicit prior consent.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy and to meet our legal obligations:

•       Active and completed client project records: retained for 7 years after project completion (Florida statute of limitations and tax record requirements)
•       Prospective client inquiries and estimates that did not result in a project: retained for up to 2 years
•       Marketing communications and preferences: retained until you opt out or request deletion
•       Website analytics data: retained in aggregated or anonymized form for up to 24 months
•       Financial and payment records: retained as required by Florida and federal tax law (generally 7 years)

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance functionality, analyze usage, and support our marketing efforts. A cookie is a small text file stored on your device by your browser.

Types of cookies we use:

•       Essential Cookies — required for the website to function correctly; cannot be disabled
•       Analytics Cookies — help us understand visitor behavior and improve our website (e.g., Google Analytics)
•       Marketing & Advertising Cookies — used by platforms such as Facebook Pixel to measure ad performance and serve relevant ads
•       Preference Cookies — remember your settings and improve your experience on return visits

 

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect your ability to use some features of our website. You may also opt out of interest-based advertising at optout.aboutads.info or youronlinechoices.com.

8. Data Security

Landscaping Sod & Beyond takes reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

•       SSL/TLS encryption for data transmitted through our website
•       Secure handling of payment information through PCI-compliant third-party processors
•       Access controls limiting staff access to personal information on a need-to-know basis
•       Secure storage and disposal of physical records

 

No method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you in accordance with the Florida Information Protection Act (FIPA), Chapter 501.171, Florida Statutes, which requires notification within 30 days of determining that a breach has occurred.

9. Your Privacy Rights & Choices

You have the following rights with respect to your personal information:

•       Access — request a copy of the personal information we hold about you
•       Correction — request that we correct inaccurate or incomplete information
•       Deletion — request deletion of your personal information, subject to our legal retention obligations
•       Opt-Out of Marketing — unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly
•       Opt-Out of Facebook Pixel Tracking — adjust your Facebook ad preferences or use the industry opt-out tools referenced in Section 7
•       Data Portability — request your information in a structured, commonly used format where technically feasible

 

To exercise any of these rights, please contact us using the information in Section 12. We will respond to verified requests within 30 days. We may need to verify your identity before fulfilling a request.

10. Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has submitted personal information to us, please contact us immediately and we will promptly delete such information from our records.

11. Third-Party Links

Our website may contain links to third-party platforms, including Facebook and Instagram, Google Maps (for directions and reviews), and blog resources. This Privacy Policy does not govern the data practices of those platforms. We encourage you to review the privacy policies of any third-party services you visit.

12. Contact Us

If you have questions, requests, or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

 

Landscaping Sod & Beyond — Privacy Contact

P.O. Box 773610, Ocala, FL 34471

Phone: (352) 533-7200

Email: landscapingsodandbeyond@yahoo.com

Website: www.landscapingsodbeyond.com

 

If you believe your privacy rights have been violated, you may also file a complaint with the Florida Attorney General’s Office (myfloridalegal.com) or the Federal Trade Commission (ftc.gov/complaint).

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will post the revised policy on our website with an updated effective date. For material changes, we will make reasonable efforts to notify active clients via email. We encourage you to review this policy periodically.